Terms and Conditions
These terms apply to orders placed through the DBRacing website.
Contact Information
For assistance with an order, product or other enquiry, please use the contact form in the footer of our website.
DBRacing
Unit 19 Sovereign Works
Deepdale Lane
Dudley
DY3 2AF
Phone (UK): 01384 671221
Phone (International): +44 1384 671221
Telephone hours: Monday to Friday, 9:00 am – 3:30 pm
Ordering from DBRacing
To place an order, add the required products to your basket and proceed through the website checkout.
Please check your order carefully before completing payment, including the products, quantities and delivery information.
All orders must be shipped to the billing address associated with the cardholder’s account.
Please Note: Many of our products are technical motorcycle and pit bike parts and require suitable mechanical knowledge for fitting, setup and maintenance. If you are unsure whether a product is suitable for your application, please contact us before ordering using the contact form in the website footer.
Product Information and Compatibility
We aim to provide clear product descriptions, photographs, measurements and compatibility information wherever possible.
Where a product requires specific measurements, connector types, engine codes or other identifying information, please check these details against your existing part or machine before ordering.
Additional setup, maintenance and technical information can be found on our Tech Data page.
Prices and Payment
The price payable is the price displayed through the website checkout at the time the order is placed.
The payment methods currently available will be shown during checkout.
Payment must be successfully authorised or cleared before an order can be processed or dispatched.
Product Availability
Products displayed on the website are subject to availability.
If an item cannot be supplied after an order has been placed, we will contact you and refund any amount paid for the unavailable item.
Delivery
Our delivery services, shipping charges, dispatch information and delivery guidance are set out on our Delivery Information page.
Refunds, Returns, Cancellations and Faults
Our policy covering cancellations, change-of-mind returns, incorrectly ordered items, faulty goods, return postage and refunds is set out on our Refund & Returns Policy page.
Frequently Asked Questions
Answers to common questions about DBRacing, our products and our services can be found on our Frequently Asked Questions page.
Privacy
Information supplied when using the website or placing an order is handled in accordance with our Privacy Policy.
Changes to These Terms
We may update these terms from time to time to reflect changes to our website, products, services or business operations. The terms applicable to an order are those in effect when the order is placed.
Final Agreement
By placing an order through our website, you confirm that you have had the opportunity to review these terms and the relevant policies linked above.
Nothing in these terms affects your statutory consumer rights.